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Refund Policy

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Returns
Unfortunately we have a no REFUND, no RETURN policy. All items are custom made and take ample amount of time to create so we will not be able to REFUND or RETURN any purchases.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at beautycaveexperience@gmail.com along with pictures of the item and once we agree to accept your exchange, send your item to: 2641 Winrock Blvd. Houston, Texas 77057.